- Communication Automation
- Automated Response
- Automate support workflows
Generate responses for customer support
Customer support automations streamline the handling of incoming inquiries, feedback, and return requests by automatically capturing and routing information to the right team or system. They eliminate manual data entry and ensure timely responses by triggering notifications, creating support tickets, and updating records across multiple tools. This reduces response times, minimizes human errors, and keeps all stakeholders informed throughout the support process.
Filter by common apps:
Google Forms
Google Sheets
Shopify
bexio
SMSup
Slack
Jira Service Management
Webhooks by Zapier
Formatter by Zapier
Flowdash
Front
Delay by Zapier
Zendesk
InvGate Service Desk
Gleap
HubSpot
Intercom
Microsoft Outlook
Tint Wiz
Gmail
- Capture new form responses, log in Google Sheets, and create customer in Shopify
- Send feedback request via SMS to clients after quote creation or update in bexio
Send feedback request via SMS to clients after quote creation or update in bexio
- Create an IT support request in Jira from a Slack reaction, and link to the user
Create an IT support request in Jira from a Slack reaction, and link to the user
- Process incoming requests, update task details, and add conversation links in Flowdash and Front
Process incoming requests, update task details, and add conversation links in Flowdash and Front
- Update service request with comments from Zendesk and post in InvGate Service Desk
Update service request with comments from Zendesk and post in InvGate Service Desk
- Create a support ticket in Zendesk when new feedback is submitted in Gleap
Create a support ticket in Zendesk when new feedback is submitted in Gleap
- Process and store follow up questionnaire responses in Google Sheets from HubSpot
Process and store follow up questionnaire responses in Google Sheets from HubSpot
- Send email response from Outlook when new conversation starts in Intercom
Send email response from Outlook when new conversation starts in Intercom
- Send personalized email to new leads in Gmail from Tint Wiz
Send personalized email to new leads in Gmail from Tint Wiz