- Support Automation
- Ticket Management
- Ticket automation & alerts
Create support tickets and notify team members when specific ticket types are generated
Automating support ticket generation and team notifications streamlines issue management by ensuring the right stakeholders are instantly informed when a new ticket of interest arises. It reduces manual monitoring and repetitive data entry, accelerating response times and boosting customer satisfaction. This approach also centralizes communication, minimizing the risk of missed or overlooked tickets.
Filter by common apps:
Zendesk
Filter by Zapier
Slack
Schedule by Zapier
Jira Software Cloud
Google Sheets
Typeform
Linear
Code by Zapier
Teamhood
LiveChat
Formatter by Zapier
Wufoo
Email by Zapier
Freshdesk
Gmail
Halo Service Solutions
SIGNL4
- Close support tickets in Zendesk and notify the team in Slack
- Assign unassigned Jira tickets to team members daily using Google Sheets
Assign unassigned Jira tickets to team members daily using Google Sheets
- Create internal support tickets in Linear, and notify the team in Slack from Typeform submissions
Create internal support tickets in Linear, and notify the team in Slack from Typeform submissions
- Notify team channel when new support ticket exceeds open ticket threshold in Zendesk and Slack
Notify team channel when new support ticket exceeds open ticket threshold in Zendesk and Slack
- Notify the development team in Slack when a new support ticket is created
Notify the development team in Slack when a new support ticket is created
- Notify team channel about new support tickets in Slack when criteria are met
Notify team channel about new support tickets in Slack when criteria are met
- Escalate support tickets, update details, and notify team members via email
Escalate support tickets, update details, and notify team members via email
- Label new Freshdesk tickets in Gmail for better ticket management
Label new Freshdesk tickets in Gmail for better ticket management
- Notify support team on relevant new tickets from Halo Service Solutions, and send alert to SIGNL4
Notify support team on relevant new tickets from Halo Service Solutions, and send alert to SIGNL4