- Support Automation
- Ticket Management
- Auto-generate tickets
Create new support tickets based on criteria from existing tickets
Automatically generate new support tickets by monitoring and evaluating existing ticket criteria to ensure no issue goes untracked. This automation reduces manual oversight by triggering ticket creation only when specific conditions are met, such as priority level or keyword matches. It enhances support efficiency and consistency, enabling teams to focus on resolution rather than administrative tasks.
Filter by common apps:
Zendesk
Filter by Zapier
Code by Zapier
Schedule by Zapier
RepairShopr
Notion
Sub-Zap by Zapier
HubSpot
Linear
Formatter by Zapier
Skedda
- Detect ticket creation time, filter tickets, and update with hour tag in Zendesk
- Resolve support tickets in Zendesk based on criteria, and update ticket status
Resolve support tickets in Zendesk based on criteria, and update ticket status
- Request additional context for relevant Zendesk support tickets, and tag them accordingly
Request additional context for relevant Zendesk support tickets, and tag them accordingly
- Create database entry in Notion for specific RepairShopr tickets every hour
Create database entry in Notion for specific RepairShopr tickets every hour
- Start a sub-Zap, find a ticket in Zendesk, filter results, and return evaluation
Start a sub-Zap, find a ticket in Zendesk, filter results, and return evaluation
- Update support tickets with organization quantity from Zendesk when new ticket is created
Update support tickets with organization quantity from Zendesk when new ticket is created
- Create and update support tickets in HubSpot, assign owners based on criteria
Create and update support tickets in HubSpot, assign owners based on criteria
- Create support tickets in HubSpot from new Linear issues, extract details, and associate relevant information
Create support tickets in HubSpot from new Linear issues, extract details, and associate relevant information
- Create support ticket in Zendesk for relevant Skedda bookings
Create support ticket in Zendesk for relevant Skedda bookings
