- Support Automation
- Ticket Management
- Auto-generate tickets
Create new support tickets based on criteria from existing tickets
Automatically generate new support tickets by monitoring and evaluating existing ticket criteria to ensure no issue goes untracked. This automation reduces manual oversight by triggering ticket creation only when specific conditions are met, such as priority level or keyword matches. It enhances support efficiency and consistency, enabling teams to focus on resolution rather than administrative tasks.
Filter by common apps:
Schedule by Zapier
RepairShopr
Filter by Zapier
Notion
Sub-Zap by Zapier
Zendesk
HubSpot
Linear
Formatter by Zapier
Skedda
Google Sheets
Jira Software Server
- Create database entry in Notion for specific RepairShopr tickets every hour
- Start a sub-Zap, find a ticket in Zendesk, filter results, and return evaluation
Start a sub-Zap, find a ticket in Zendesk, filter results, and return evaluation
- Update support tickets with organization quantity from Zendesk when new ticket is created
Update support tickets with organization quantity from Zendesk when new ticket is created
- Create and update support tickets in HubSpot, assign owners based on criteria
Create and update support tickets in HubSpot, assign owners based on criteria
- Create support tickets in HubSpot from new Linear issues, extract details, and associate relevant information
Create support tickets in HubSpot from new Linear issues, extract details, and associate relevant information
- Create support ticket in Zendesk for relevant Skedda bookings
Create support ticket in Zendesk for relevant Skedda bookings
- Create support tickets in Zendesk from new Google Sheets entries, and update spreadsheet with ticket statuses
Create support tickets in Zendesk from new Google Sheets entries, and update spreadsheet with ticket statuses
- Request additional context for relevant Zendesk support tickets, and tag them accordingly
Request additional context for relevant Zendesk support tickets, and tag them accordingly
- Assign new support tickets in Jira based on criteria from Google Sheets
Assign new support tickets in Jira based on criteria from Google Sheets
