- Support Automation
- Ticketing System
- Automate ticket management
Create and update support tickets based on incoming requests
Automate the creation and updating of support tickets from various incoming customer requests to ensure no inquiry goes unnoticed. This streamlines your support workflow by auto-generating tickets from forms, emails, spreadsheets, and other sources, then routing them based on predefined rules. The result is faster response times, consistent tracking, and reduced manual effort across your support team.
Filter by common apps:
Typeform
Filter by Zapier
Daktela
Freshdesk
Code by Zapier
Google Sheets
Zapier Tables
Gmail
Schedule by Zapier
Webhooks by Zapier
Acuity Scheduling
Zendesk
- Create support ticket in Daktela from Typeform submission
- Process new support tickets in Freshdesk, filter requests, extract emails, and log data in Google Sheets
Process new support tickets in Freshdesk, filter requests, extract emails, and log data in Google Sheets
- Send response to support ticket, and update ticket status in Zapier Tables and Gmail
Send response to support ticket, and update ticket status in Zapier Tables and Gmail
- Retrieve and format latest support tickets from ticketing system every hour
Retrieve and format latest support tickets from ticketing system every hour
- Retrieve ticket details from Freshdesk when a new ticket meets criteria
Retrieve ticket details from Freshdesk when a new ticket meets criteria
- Create support ticket in Zendesk when new appointment is scheduled in Acuity Scheduling
Create support ticket in Zendesk when new appointment is scheduled in Acuity Scheduling
- Create support tickets in Zendesk from new Typeform submissions, and run Javascript code
Create support tickets in Zendesk from new Typeform submissions, and run Javascript code
- Manage support tickets in Zendesk and update Google Sheets from tracking changes
Manage support tickets in Zendesk and update Google Sheets from tracking changes
- Process and update maintenance requests in Freshdesk when new tickets are created
Process and update maintenance requests in Freshdesk when new tickets are created