- Support Automation
- Ticketing System
- Automate ticket management
Create and update support tickets based on incoming requests
Automate the creation and updating of support tickets from various incoming customer requests to ensure no inquiry goes unnoticed. This streamlines your support workflow by auto-generating tickets from forms, emails, spreadsheets, and other sources, then routing them based on predefined rules. The result is faster response times, consistent tracking, and reduced manual effort across your support team.
Filter by common apps:
Zendesk
Code by Zapier
Notion
Freshservice
Filter by Zapier
Slack
Jotform
HubSpot
Airtable
Webhooks by Zapier
Formatter by Zapier
Quo
Schedule by Zapier
- Create database entry in Notion, and add comment in Zendesk when new tag is added in Zendesk
- Notify Slack channel when new Freshservice ticket from designated requester arrives
Notify Slack channel when new Freshservice ticket from designated requester arrives
- Create support ticket in Zendesk, find receipt in Notion, and update receipt with ticket link
Create support ticket in Zendesk, find receipt in Notion, and update receipt with ticket link
- Create support tickets in HubSpot from new Jotform submissions, and associate them with relevant objects
Create support tickets in HubSpot from new Jotform submissions, and associate them with relevant objects
- Create support ticket in Zendesk, find related records in Airtable, and notify Slack channel
Create support ticket in Zendesk, find related records in Airtable, and notify Slack channel
- Update Zendesk ticket with information from webhook request, and extract data using Formatter
Update Zendesk ticket with information from webhook request, and extract data using Formatter
- Create or update support ticket in Zendesk from incoming message in OpenPhone
Create or update support ticket in Zendesk from incoming message in OpenPhone
- Retrieve and format latest support tickets from ticketing system every hour
Retrieve and format latest support tickets from ticketing system every hour
- Create and update customer support tickets in Notion from new Zendesk tickets
Create and update customer support tickets in Notion from new Zendesk tickets