Skip to content
  1. Support Automation
  2. Ticket Management
  3. Auto-classify tickets

Classify new support tickets based on content for efficiency

Automatically classify and route incoming support tickets based on their content to streamline response workflows and ensure critical issues are addressed promptly. By analyzing ticket summaries and metadata, the system assigns priority levels and relevant tags without manual intervention, reducing response times and improving team efficiency. This approach helps support teams focus on high-impact tasks while maintaining consistent and accurate ticket organization across platforms.

Filter by common apps:

  • Webhooks by Zapier
  • Formatter by Zapier
  • Google Sheets
  • Jira Software Cloud
  • Zendesk
  • Filter by Zapier
  • HubSpot
  • Code by Zapier