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  1. Notification Automation
  2. Automated Notifications
  3. Sentiment alerts automation

Analyze incoming messages for sentiment and notify relevant parties

Automatically analyze the tone of incoming messages to identify sentiment patterns and trigger notifications to the right internal teams. This workflow helps teams respond promptly to high-priority feedback, customer complaints, or positive mentions by delivering real-time alerts. By combining sentiment analysis with automated routing, businesses can improve customer satisfaction, reduce response times, and ensure issues are addressed by the appropriate stakeholders.

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