- Customer Automation
- Customer Support
- Analyze support data
Analyze customer support interactions to enhance service quality and insights
This automation category streamlines the collection, organization, and analysis of customer support interactions to uncover trends, identify pain points, and improve service quality. By automatically capturing support data, enriching it with additional context, and feeding insights into accessible dashboards or spreadsheets, teams gain real-time visibility into performance metrics and customer sentiment. The result is faster issue resolution, data-driven training, and proactive service improvements that drive higher satisfaction and retention.
Filter by common apps:
 Webhooks by Zapier Webhooks by Zapier
 Formatter by Zapier Formatter by Zapier
 Notion Notion
 Quo Quo
 Google Sheets Google Sheets
 Intercom Intercom
 Microsoft Excel Microsoft Excel
 Google Forms Google Forms
 Mailgun Mailgun
 Jira Service Management Jira Service Management
 Google Chat Google Chat
 Kustomer Kustomer
 Filter by Zapier Filter by Zapier
 CallRail CallRail
 Help Scout Help Scout
- Capture customer support queries, format data, and create knowledge database item in Notion
- Capture customer support messages from OpenPhone, extract details, and log in Google SheetsCapture customer support messages from OpenPhone, extract details, and log in Google Sheets
- Capture customer support data, find existing records, and add new entries in Google SheetsCapture customer support data, find existing records, and add new entries in Google Sheets
- Log closed Intercom conversations in Microsoft Excel for tracking and analysisLog closed Intercom conversations in Microsoft Excel for tracking and analysis
- Capture form responses, send acknowledgment emails, create support requests, and notify the support teamCapture form responses, send acknowledgment emails, create support requests, and notify the support team
- Log closed Intercom conversations in Microsoft Excel for analysisLog closed Intercom conversations in Microsoft Excel for analysis
- Log escalated customer support conversations in Google Sheets from KustomerLog escalated customer support conversations in Google Sheets from Kustomer
- Capture customer support conversations from Intercom and log them in Google SheetsCapture customer support conversations from Intercom and log them in Google Sheets
- Create support conversation in Help Scout from CallRail service issue callsCreate support conversation in Help Scout from CallRail service issue calls












