- Support Automation
- Support Management
- Support Communications Insights
Analyze customer support communications and generate actionable insights for the support team
This automation category streamlines the capture, organization, and analysis of customer support communications across various channels, centralizing insights into one accessible workspace without mentioning specific apps. It filters and aggregates requests, feedback, and reactions to facilitate efficient support case management and performance tracking. Users gain actionable insights through automated summaries, digests, and notifications, reducing manual overhead and accelerating response times.
Filter by common apps:
Slack
Filter by Zapier
Digest by Zapier
Typeform
Zoho Desk
Webhooks by Zapier
Help Scout
Asana
Formatter by Zapier
Trello
Intercom
Notion
Google Sheets
Startel CMC
Salesforce
tawk.to
Hiver
ClickUp
TextIt
- Capture support messages from Slack, filter them, and schedule for later review
- Capture customer feedback from Typeform, create support tickets in Zoho Desk, and notify via Slack
Capture customer feedback from Typeform, create support tickets in Zoho Desk, and notify via Slack
- Capture customer requests, create conversation in Help Scout, add task in Asana, and notify team in Slack
Capture customer requests, create conversation in Help Scout, add task in Asana, and notify team in Slack
- Capture support requests, format information, notify team on Slack, and create task in Trello
Capture support requests, format information, notify team on Slack, and create task in Trello
- Capture feedback from Intercom tickets, create database item in Notion, and add row in Google Sheets
Capture feedback from Intercom tickets, create database item in Notion, and add row in Google Sheets
- Create new support case in Salesforce from new IntelliForm in Startel CMC
Create new support case in Salesforce from new IntelliForm in Startel CMC
- Create support case in Salesforce from new ticket in tawk.to
Create support case in Salesforce from new ticket in tawk.to
- Convert new Hiver support conversations into ClickUp tasks
Convert new Hiver support conversations into ClickUp tasks
- Create new support case in Salesforce from TextIt help request
Create new support case in Salesforce from TextIt help request
