- Support Automation
- Support Management
- Support Communications Insights
Analyze customer support communications and generate actionable insights for the support team
This automation category streamlines the capture, organization, and analysis of customer support communications across various channels, centralizing insights into one accessible workspace without mentioning specific apps. It filters and aggregates requests, feedback, and reactions to facilitate efficient support case management and performance tracking. Users gain actionable insights through automated summaries, digests, and notifications, reducing manual overhead and accelerating response times.
Filter by common apps:
Typeform
Zoho Desk
Slack
Startel CMC
Salesforce
tawk.to
Jira Software Cloud
Filter by Zapier
Hiver
ClickUp
Ninja Forms
TextIt
Help Scout
monday.com
- Capture Customer Feedback and Notify Support Team via Slack with Typeform, Zoho Desk, and Slack
- Receive Instant Support Case Creation in Salesforce from New Startel CMC Form Submissions
Receive Instant Support Case Creation in Salesforce from New Startel CMC Form Submissions
- Instantly Create a Support Case in Salesforce When a New Ticket Arrives from Tawk.to
Instantly Create a Support Case in Salesforce When a New Ticket Arrives from Tawk.to
- Automatically Create a Support Case in Salesforce When a New Issue is Reported in Jira
Automatically Create a Support Case in Salesforce When a New Issue is Reported in Jira
- Transform New Hiver Support Conversations into ClickUp Tasks for Seamless Follow-Up
Transform New Hiver Support Conversations into ClickUp Tasks for Seamless Follow-Up
- Effortlessly Track Customer Inquiries: Create Support Cases in Salesforce from Ninja Forms Submissions
Effortlessly Track Customer Inquiries: Create Support Cases in Salesforce from Ninja Forms Submissions
- Receive Instant Support Cases in Salesforce from TextIt Requests
Receive Instant Support Cases in Salesforce from TextIt Requests
- Instantly Create a New Support Case in Salesforce When You Save a Message in Slack
Instantly Create a New Support Case in Salesforce When You Save a Message in Slack
- Get a New Support Task in Monday.com Whenever a Customer Conversation Starts in Help Scout
Get a New Support Task in Monday.com Whenever a Customer Conversation Starts in Help Scout