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  1. Customer Automation
  2. Customer Inquiries

Customer Inquiries

Customer Inquiry automations in Zapier centralize every incoming question, instantly alert the right teammates, and speed up accurate replies. By connecting forms, chat, email, and CRM apps, you eliminate manual tracking and ensure nothing slips through the cracks. The result is faster response times, better customer satisfaction, and clear visibility into support workload.
Customer Inquiries

Central Hub

Automatically funnel all inquiries into a single database so you never lose a customer message.

Instant Alerts

Trigger real-time notifications to the right team members to accelerate follow-up.

Smart Routing

Analyze inquiry content and direct each request to the correct department for efficient resolution.

Featured use cases

Automatically capture, tag, and route customer inquiries to a centralized system for faster responses and better lead tracking.

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Automatically send tailored, instant responses to customer inquiries and log interactions for seamless support and organized records.

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Automatically capture customer inquiries, log them centrally, and notify teams in real time to improve response speed and tracking.

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Automatically collect and log inquiries for faster, organized follow-up without manual effort.

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Automatically capture, analyze, and route customer inquiries to the right departments for faster, more efficient responses.

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Bring your workflow ideas to life. Build your first automation in minutes.

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