Instant Alerts
Route new reviews, survey responses, or support comments to Slack or email immediately so your team can act fast.
- Customer Automation
- Customer Feedback Management
Customer Feedback Management
Automate the entire customer feedback loop with Zapier. Centralize feedback from every channel, alert the right teammates instantly, and trigger personalized follow-ups without manual effort. Gain timely insights while maintaining a responsive, customer-centric reputation.
Unified Repository
Auto-log all feedback into your CRM or spreadsheet to build a single source of truth for analysis.
Smart Engagement
Trigger personalized replies, tasks, or campaigns based on sentiment and content to nurture loyalty.
Featured use cases
Consolidate customer feedback from multiple sources into a central location and send timely summaries to drive faster insights and action.
+ moreAutomatically send timely, personalized feedback requests to customers based on key triggers to boost response rates and streamline data collection.
+ moreAutomatically reply to customer reviews for faster engagement, improved reputation, and streamlined workflows.
+ moreCentralize customer feedback across channels into a unified, structured repository for efficient analysis and insight generation.
+ moreAutomate real-time customer feedback notifications to keep teams informed and responsive.
+ moreAutomatically capture, sync, and organize customer feedback in your CRM for timely insights and action.
+ more