Instant Alerts
Receive real-time notifications for every new review and status change so the right people act immediately.
- Customer Automation
- AI Review Management
AI Review Management
AI Review Management automates how your team captures, tracks, and responds to employee or customer reviews inside Zapier. It links review sources to databases, alerts stakeholders of new feedback, and drafts tailored replies so nothing slips through the cracks. The result is faster follow-up, clearer ownership, and richer insights from every review.
Unified Records
Automatically log reviews into your chosen database or project tool to maintain a single source of truth.
Smart Replies
Generate AI-powered, context-aware responses to reviews to boost engagement and save drafting time.
Featured use cases
Automatically generates daily AI-driven summaries of high-priority review tasks to streamline manager workflows.
+ moreAutomatically capture, analyze, and notify team members about new reviews and their statuses using AI-driven workflows.
+ moreAutomate capturing, summarizing, and storing new reviews in a central system to save time and maintain consistent visibility on customer feedback.
+ moreAutomatically generate and send AI-crafted responses to new reviews while capturing them in your systems for consistent engagement and record-keeping.
+ moreAutomatically capture new reviews, respond, and generate follow-up tasks in your project management tool to ensure timely customer care.
+ moreStreamline collection, analysis, and personalized response to customer reviews automatically using AI-driven workflows.
+ more