Ticket Capture
Automatically generate support tickets from any feedback source so no customer concern is missed.
- Customer Automation
- AI Customer Support
AI Customer Support
AI-powered Customer Support automation in Zapier lets you capture feedback, analyze conversations, and onboard customers without manual effort. It centralizes data from multiple channels, surfaces actionable insights, and ensures every customer gets timely assistance. The result is faster resolution, smarter decision-making, and a consistently high-quality support experience.
Service Insights
Analyze support interactions with AI to reveal trends, root causes, and opportunities for quality improvements.
Customer Onboarding
Instantly add new customers to your support system to deliver personalized help from day one.
Featured use cases
AI-powered automation that converts customer feedback into organized, prioritized support tickets for faster response and consistent quality.
+ moreAutomatically summarize and analyze support interactions to uncover patterns, track metrics, and optimize service quality.
+ moreInstantly notify teams of new support requests and autoâcreate issue tickets for seamless tracking.
+ more