Central Repository
Automatically store all inbound messages and articles in one organized knowledge base to eliminate scattered information.
- Business Automation
- Knowledge Management
Knowledge Management
Knowledge Management automations automatically funnel messages, articles, and updates from your communication channels into a structured repository in your knowledge base. With Zapier, every important conversation or resource is captured, organized, and always searchable without manual copying. This ensures your team can rely on a single source of truth and spend less time hunting for information.
Instant Access
Give teammates real-time, searchable access to captured knowledge so answers are found quickly.
Streamlined Summaries
Generate concise summaries of long articles or threads to speed up consumption and onboarding.
Featured use cases
Automatically fetch, summarize, and log new articles into your knowledge base for consistent, real-time updates without manual effort.
+ moreAutomatically archive and organize communication messages and reactions into your knowledge base for easy reference and improved team collaboration.
+ moreAutomatically archive and categorize messages from communication channels into a knowledge management system for streamlined retrieval and collaboration.
+ more