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Quickly connect Zoho CRM to Trustpilot with a Zapier template.
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How Zapier works
Zapier makes it easy to integrate Zoho CRM with Trustpilot - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Contact" from Zoho CRM.
Add your action
An action happens after the trigger—such as "Create Invitation" in Trustpilot.
You’re connected!
Zapier seamlessly connects Zoho CRM and Trustpilot, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Contact
Triggers when a new contact is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Try ItTriggerPolling - ModuleRequired
Try ItTriggerInstant- New or Updated Lead
Triggers when a new lead is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.
Try ItTriggerPolling - New User
Triggers when a new active user is added to your Zoho CRM account.
Try ItTriggerPolling
- New Lead
Triggers when a new lead is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Try ItTriggerPolling - New or Updated Contact
Triggers when a new contact is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.
Try ItTriggerPolling - ModuleRequired
Try ItTriggerInstant- ModuleRequired
Try ItTriggerInstant
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Connect Zoho CRM and Trustpilot to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
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Learn how to automate Zoho CRM on the Zapier blog
Frequently Asked Questions about Zoho CRM + Trustpilot integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Zoho CRM and Trustpilot
What is required to set up the integration between Zoho CRM and Trustpilot?
To set up the integration between Zoho CRM and Trustpilot, you'll need accounts on both platforms and access to Zapier, where you can create Zaps that define triggers and actions. Ensure that you have API access enabled for both Zoho CRM and Trustpilot, as this allows data to flow seamlessly between them.
How can I automatically request reviews from customers after closing a deal in Zoho CRM?
You can create a Zap such that when a deal is marked as closed in Zoho CRM, it triggers an action in Trustpilot to send a review request email. This automation helps us ensure that feedback is requested without manual intervention.
Can I update customer information in Trustpilot based on updates in Zoho CRM?
Yes, by setting up the appropriate Zap trigger for updates in Zoho CRM's contact module, we can automate an action to update the customer's details in Trustpilot. This ensures all information remains consistent across both platforms.
Is it possible to notify our team whenever a new review is posted on Trustpilot?
Indeed, you can configure a Zap where posting of new reviews on Trustpilot acts as the trigger to send a notification email or post a message in Slack for your team. This keeps everyone informed about new customer feedback in real-time.
How do we manage synchronization of data between the two platforms?
We manage data synchronization through specific Zaps that define how information updates are shared between Zoho CRM and Trustpilot. Depending on your needs, you can set triggers for specific events like new contact additions or deal closures to synchronize with actions on Trustpilot.
What happens if there’s an error during data transfer between Zoho CRM and Trustpilot?
If there’s an error during data transfer, examine the task history within Zapier to identify any issues with your Zaps. We provide robust logging features allowing users to track down errors quickly and adjust their workflows accordingly.
Are there limits to the number of times I can trigger actions from Zoho CRM to Trustpilot each month?
Yes, depending on your Zapier plan, there might be limits regarding how many times actions can be triggered each month. Review your account's usage limits under our billing settings for more detailed information.
