Optix + Zendesk
Log new venue Optix issue reports as Zendesk tickets
Make sure each venue issue reported by your members gets the attention it deserves. With this zap, new venue issue reports that your members submit within Optix will automatically be copied as a new ticket in your ZenDesk account. This way, your support workflows can kick in and resolve the situation quickly.
Make sure each venue issue reported by your members gets the attention it deserves. With this zap, new venue issue reports that your members submit within Optix will automatically be copied as a new ticket in your ZenDesk account. This way, your support workflows can kick in and resolve the situation quickly.
- When this happens...New Issue
Triggers when a user reports a new issue.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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