When this happens...
Google FormsNew Response in Spreadsheet
Then do this...
ZendeskCreate Ticket

If you're using Google Forms to provide an easy way to submit tickets, set up this Zap to act as the middle-man and handle that data entry for you. From that point on, every new Google Form response you receive will automatically trigger the creation of a new ticket on Zendesk, including all the details you need to take action and resolve issues quickly.

Note: To use this integration you'll need a live form that's set up to collect responses in a spreadsheet.

How this Google Forms-Zendesk integration works

  1. A new Google Forms response is received
  2. Zapier creates a new ticket on Zendesk

Apps involved

  • Google Forms
  • Zendesk
Premium
Zendesk is a Premium integration on Zapier.

Why Zapier?

Free

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Enterprise-level security—connect mission-critical apps.

It's easy to connect Zendesk + Google Forms and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New User

Triggers when a new user is created.

Attach File to Ticket

Attach a file to an existing ticket.

New Ticket

Triggers when a new ticket is added to a view.

Create User

Create a new user.

New Response in Spreadsheet

Triggered when a new response row is added to the bottom of a spreadsheet.

Create Ticket

Create a new ticket.

New or Updated Response in Spreadsheet

Triggered when a new response row is added or modified in a spreadsheet.

Create Organization

Create a new organization.

New Group

Triggers when a new group is created.

Create Response

Create a new response/entry (row) in a specific spreadsheet.

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Become a Zapier Integration Partner

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Google Forms is an easy way to collect data from the web with a simple UI and powerful editor. Works hand-in-hand with Google Sheets!

See Google Forms Integrations