Zendesk + Copper + Slack Integrations
How to connect Zendesk + Copper + Slack
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With Zapier, you can do more than just connect your apps - you can automate entire processes from beginning to end! Check out the following list of triggers and actions you can use with Zendesk, Copper, and Slack. And don’t forget that you can add more apps and actions to create complex workflows.
New GroupTriggers when a new group is created.Trigger- New OrganizationTriggers when a new organization is added to Zendesk.Trigger
- Recent TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).Trigger
- New Action on TicketTriggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.Trigger
- New TicketTriggers when a new ticket is added to a view.Trigger
- New UserTriggers when a new user is created.Trigger
- New ViewTriggers when a new view is created.Trigger
- Create OrganizationCreate a new organization.Action
- Zendesk
Create a new ticket.
Scheduled
Action
- Zendesk
Attach a file to an existing ticket.
Scheduled
Action
- Zendesk
Add a comment to an existing ticket.
Scheduled
Action
- Zendesk
Add one or more tags to an existing ticket.
Scheduled
Action
- Zendesk
Update an existing organization.
Scheduled
Action
- Zendesk
Update an existing ticket status or add comments.
Scheduled
Action
- Zendesk
Update an existing user.
Scheduled
Action
- Zendesk
Create a new user.
Scheduled
Action
- Zendesk
Finds an existing agent.
Scheduled
Action
- Zendesk
Finds an existing group.
Scheduled
Action
- Zendesk
Finds an existing organization.
Scheduled
Action
- Zendesk
Finds an existing ticket.
Scheduled
Action
- Zendesk
Finds an existing user.
Scheduled
Action
- Zendesk
Finds or creates a specific organization.
Scheduled
Action
- Zendesk
Finds or creates a specific ticket.
Scheduled
Action
- Zendesk
Finds or creates a specific user.
Scheduled
Action
- Copper
Triggers when a new activity is created.
Instant
Trigger
- Copper
Triggers when a new Company is created in Copper.
Instant
Trigger
- Copper
Triggers when a new Person is created in Copper.
Instant
Trigger
- Copper
Triggers when an Opportunity is created in Copper.
Instant
Trigger
- Copper
Triggers when a Lead is created in Copper.
Instant
Trigger
- Copper
Triggers when a new Project is created in Copper.
Instant
Trigger
- Copper
Triggers when a new Task is created in Copper.
Instant
Trigger
- Copper
Triggers when a Person's Company is changed.
Instant
Trigger
- Copper
Triggers when a Person's Contact Type is changed.
Instant
Trigger
- Copper
Triggers when a Person is changed.
Instant
Trigger
- Copper
Triggers when an Opportunity is changed.
Instant
Trigger
- Copper
Triggers when an Opportunity's stage is changed.
Instant
Trigger
- Copper
Triggers when an Opportunity's status is changed.
Instant
Trigger
- Copper
Triggers when a Lead's status is changed.
Instant
Trigger
- Copper
Triggers when a Lead is changed.
Instant
Trigger
- Copper
Triggers when a Project is changed.
Instant
Trigger
- Copper
Triggers when a Task is changed.
Instant
Trigger
- Copper
Logs a new Activity on a Person, Company, Opportunity, or Lead.
Scheduled
Action
- Copper
This Action allows you to relate an existing Project to and existing CRM object; both objects have to exist before you run this Action. This Action expects two ID's for input: the ID of the CRM record you want to relate to and the Project ID you want to relate it with. This Action was designed to be used in multi-step Zaps, where you already have a Project ID and an related record ID (e.g. a Person) from previous steps.
Scheduled
Action
- Copper
Updates a Company depending on the match criteria.
Scheduled
Action
- Copper
Creates or Updates a Company depending on the match criteria.
Scheduled
Action
- Copper
Creates a new Company.
Scheduled
Action
- Copper
Updates a Person depending on the match criteria.
Scheduled
Action
- Copper
Creates or Updates a Person depending on the match criteria.
Scheduled
Action
- Copper
Creates a new Person.
Scheduled
Action
- Copper
Updates a Lead depending on the match criteria.
Scheduled
Action
- Copper
Creates or Updates a Lead depending on the match criteria.
Scheduled
Action
- Copper
Creates a new Lead.
Scheduled
Action
- Copper
Updates an Opportunity based off of Opportunity ID.
Scheduled
Action
- Copper
Updates an Opportunity based off of a match criteria.
Scheduled
Action
- Copper
Creates or Updates an Opportunity based off of a match criteria.
Scheduled
Action
- Copper
Creates a new Opportunity.
Scheduled
Action
- Copper
Creates a new Project.
Scheduled
Action
- Copper
Updates a Project depending on the match criteria.
Scheduled
Action
- Copper
Creates or Updates a Project depending on the match criteria.
Scheduled
Action
- Copper
Creates a new Task.
Scheduled
Action
- Copper
Searches for an existing activity in Copper.
Scheduled
Action
- Copper
Searches for an existing company in Copper.
Scheduled
Action
- Copper
Searches for an existing person in Copper.
Scheduled
Action
- Copper
Searches for an existing opportunity in Copper.
Scheduled
Action
- Copper
Searches for an existing lead in Copper.
Scheduled
Action
- Copper
Searches for an existing project in Copper.
Scheduled
Action
- Copper
Searches an existing activity in Copper.
Scheduled
Action
- Copper
Searches an existing company in Copper.
Scheduled
Action
- Copper
Searches an existing person in Copper.
Scheduled
Action
- Copper
Searches an existing opportunity in Copper.
Scheduled
Action
- Copper
Searches an existing lead in Copper.
Scheduled
Action
- Copper
Searches an existing project in Copper.
Scheduled
Action
- Slack
Triggers when a new message is posted to any public channel.
Instant
Trigger
- Slack
Triggers whenever a new #channel is created.
Instant
Trigger
- Slack
Triggers when a new message is posted to a specific #channel you choose.
Instant
Trigger
- Slack
Triggers when a custom emoji has been added to a team.
Instant
Trigger
- Slack
Triggers when a new file is uploaded to your workspace.
Instant
Trigger
- Slack
Triggers when a username or highlight word is mentioned in a public #channel.
Instant
Trigger
- Slack
Triggers when a new message is posted to a specific #private-channel or multi-dm.
Instant
Trigger
- Slack
Triggers when you click the "Push to Zapier" button from a message in Slack.
Instant
Trigger
- Slack
Triggers when a reaction (aka reactji) is added to a message in a public #channel.
Instant
Trigger
- Slack
Triggers when you save a message.
Instant
Trigger
- Slack
Triggers when a new Slack user is created / first joins your org.
Instant
Trigger
- Slack
Adds a reminder for yourself or a teammate, just like the
Scheduled
Action
- Slack
Invite an existing User to an existing Channel. You must be a member of the channel to invite someone to it.
Scheduled
Action
- Slack
Post a new message to a specific #channel you choose. Can also schedule a message for later.
Scheduled
Action
- Slack
Send a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.
Scheduled
Action
- Slack
Creates a new channel.
Scheduled
Action
- Slack
Post a new message to a private channel you choose. Can also schedule a message for later.
Scheduled
Action
- Slack
Sets the topic on a selected channel.
Scheduled
Action
- Slack
Update basic profile fields such as name or title
Scheduled
Action
- Slack
Sets your Slack status to the given text and emoji.
Scheduled
Action
- Slack
Finds a Slack message using the Slack Search feature.
Scheduled
Action
- Slack
Finds a user by matching against their email instead of their username.
Scheduled
Action
- Slack
Finds a user by their ID.
Scheduled
Action
- Slack
Finds a user by matching against their real name instead of their username.
Scheduled
Action
- Slack
Finds a user by their username.
Scheduled
Action
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How Zendesk + Copper + Slack Integrations Work
- Step 1: Authenticate Zendesk, Copper, and Slack.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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