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CallFire + Zendesk

Create Zendesk tickets from new incoming CallFire SMS messages

When your phone is blowing up with customer inquiries, it can be hard to organize who needs to respond to what, when. To keep your ducks in a row, and your customers happy, use Zapier and Zendesk to create a new ticket for each incoming CallFire SMS.

When your phone is blowing up with customer inquiries, it can be hard to organize who needs to respond to what, when. To keep your ducks in a row, and your customers happy, use Zapier and Zendesk to create a new ticket for each incoming CallFire SMS.

  1. When this happens...
    CallFireCallFire
    New Text Message Received

    Triggers when you receive a text in your CallFire Account.

    TriggerInstant
  2. automatically do this!
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    ActionWrite
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Supported triggers and actions

What does this mean?
  • CallFire triggers, actions, and search

    New Inbound Call Received

    Triggers when any of your CallFire phone numbers receives a call.

    Trigger
    Instant
    Try It
    • MessageRequired

    • Phone NumberRequired

    • From

    Action
    Write
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About CallFire

CallFire is a cloud telephony platform. Easily fire off an SMS or Call. You can trigger events when your phone number is called or texted as well.

Related categories

  • Phone & SMS
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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn moreHelp

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