Create integrations between Wootric by InMoment and BenchmarkONE to automate any workflow
WHEN THIS HAPPENS
Promoter ResponseAUTOMATICALLY DO THIS
Create/Update ContactEndless possibilities
How Zapier works
Zapier lets you build automated workflows between two or more appsāno code necessary. These workflows are called Zaps, and this is how they work.
A trigger is where automation begins
A trigger is an event that starts your Zap. Say you want to receive an email every time someone fills in a Facebook formāthe trigger would be "new Facebook lead.
Now it's time for action
An action is the event an automation performs after it is triggered. Say you want to send a Slack message any time you receive a Facebook leadāthe action would be "send a Slack message.
And that's it! You've just created a Zap.
A Zap is an automated workflowāconsisting of a trigger and one or more actionsāthat connects your apps.
Connect your tools and unlock the power of automation
With Zapier's 6,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.
Choose a Trigger
Start here
Start here
Choose an Action
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Detractor Response
Triggers when a new response is created with a low NPS score (0-6), low CSAT score (1-2) or low CES score (1-3).
Try ItNew Response
Triggers when a new survey response is submitted.
Try ItWebhook NameRequired
Try ItNote SubjectRequired
Note BodyRequired
Contact's Email AddressRequired
Email TypeRequired
Contact StatusRequired
First Name
Last Name
Created At
Copy To Company
Update Last Contacted Date?
Promoter Response
Triggers when a new response is created with an NPS high score (9-10), CSAT high score (4-5) or CES high score (6-7).
Try ItEmailRequired
Properties
Last surveyed
External created at
TagRequired
Email AddressRequired
Email TypeRequired
Contact StatusRequired
First Name
Last Name
Update Existing ContactRequired
Email AddressRequired
Email TypeRequired
Contact StatusRequired
First Name
Last Name
Title
Company
Temperature
Phone Number
Phone Number Type
Address Street
Address City
Address State
Address Zip
Address Country
Address Type
Social Media URL
Social Media Type
Instant Message Username
Instant Message Type
Website URL
Source
Tag to Add
Wootric by InMoment collects and manages customer feedback using proven CX metrics (Net Promoter ScoreĀ® (NPS), CSAT, and Customer Effort Score (CES). Survey in-app, via mobile, email & SMS, track ongoing results, follow up with customers, and quickly surface insights in an easy-to-use dashboard.