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Azure DevOps + OneDesk

Create work items in Visual Studio from new OneDesk items

Coordinating teams across different platforms can make it difficult to keep up with progress and action items. Set up this integration, and Zapier can help with that. Once it's active, whenever a new item is created in your OneDesk account we'll also create a new work item in Visual Studio Online so folks can find the information they need on either platform.

Coordinating teams across different platforms can make it difficult to keep up with progress and action items. Set up this integration, and Zapier can help with that. Once it's active, whenever a new item is created in your OneDesk account we'll also create a new work item in Visual Studio Online so folks can find the information they need on either platform.

  1. When this happens...
    OneDeskOneDesk
    New Item

    Triggers when new item is added.

    TriggerScheduled
  2. automatically do this!
    Azure DevOpsAzure DevOps
    Create Work Item

    Create a new work item.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Updates OnRequired

    • Ignore My Own Changes

    Trigger
    Scheduled
    Try It
    • Comment Posted OnRequired

    Trigger
    Scheduled
    Try It
  • OneDesk triggers, actions, and search

    New User/Customer

    Triggers when a new user/customer is added.

    Trigger
    Scheduled
    Try It
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About Azure DevOps

Azure DevOps is where teams manage, develop, and deliver software in the cloud. Azure DevOps provides free, private Git project hosting for up to 5 users, project and test management tools, build and CI, and team collaboration. Connect using the development tools of your choice, including Visual Studio, Eclipse, Xcode, and more.
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  • Developer Tools
  • Microsoft

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About OneDesk

OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.

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