Azure DevOps
When this happens...
Azure DevOpsNew Work Item
Then do this...
OneDeskCreate Item

This serves to close the loop between your product managers and engineers. New work items created in Visual Studio Online, can be automatically synced to your OneDesk account, to keep everyone in the loop, thus avoiding excessive status meetings, and emailed questions. Whenever a new work item is created in your VSO account, automatically create an item in your OneDesk account.

How this VSO to OneDesk integration works:

  1. Someone creates a new work item in your VSO account.
  2. Zapier creates a new item in OneDesk.

Apps involved:

  • Visual Studio Online
  • OneDesk

Why Zapier?


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When this happens...
then do this!
Code Check-In (TFVC)

Triggers when code is checked into Team Foundation version control.

Trigger Build

Queues a new build.

New Work Item

Triggers when a work item is created.

Add Link to Work Item

Add a link to a work item.

Completed Build

Triggers when a build completes.

Create Work Item

Create a new work item.

New Work Item Comment

Triggers when a work item is commented on.

Create User/Customer

Creates a user or a customer.

Update Work Item

Triggers when a work item is updated.

Create Project

Creates a project.

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Azure DevOps is where teams manage, develop, and deliver software in the cloud. Azure DevOps provides free, private Git project hosting for up to 5 users, project and test management tools, build and CI, and team collaboration. Connect using the development tools of your choice, including Visual Studio, Eclipse, Xcode, and more.

OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.

See OneDesk Integrations