SMS + Help Scout Integrations
In a matter of minutes and without a single line of code, Zapier allows you to connect SMS by Zapier and Help Scout, with as many as 3 possible integrations. Are you ready to find your productivity superpowers?
It's easy to connect SMS by Zapier + Help Scout and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when a new customer is added.
Send an SMS to a number. Notice that a successful action means that the SMS has been queued, not delivered.
Triggers when a conversation is assigned to a specified user. By default, only conversation with active status are considered but you can change the status using of of the fields.
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
Triggers when a new conversation is created.
Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).
Adds a note to existing conversation.
Replies to a conversation. Please note that this will send actual email to the customer unless
draft flag is used.
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