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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Tenant's Client" from Simplify.

Add your action

An action happens after the trigger—such as "Create a Contact" in Trengo.

You’re connected!

Zapier seamlessly connects Simplify and Trengo, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Tenant's Client
Triggers when a new client is created.
Trigger
Polling
Try It
New Tenant's Invoice With GST
Triggers when a new invoice if with GST is created
Trigger
Polling
Try It
- Id Qbo With GST
- Id Simplify
  Required
- Id Qbo Without GST
Action
Write
New Inbound Message
Triggers when an inbound message is created.
Trigger
Instant
Try It
New Internal Note
Triggers when an internal note is created.
Trigger
Instant
Try It

Phone Call Ended
Triggers when a phone call has ended.
Trigger
Instant
Try It
Phone Call Started
Triggers when a phone call has started.
Trigger
Instant
Try It

- Channel ID
  Required
- Phone
  Required
- Direction
  Required
- Contact name
- Note
- Duration
- Recording URL
Action
Write
- WhatsApp Message Template ID
  Required
- Recipient Phone number
  Required
- Dynamic Content
Action
Write
- Term
Action
Search

New Tenant's Invoice Without GST
Triggers when a new invoice if without GST is created
Trigger
Polling
Try It
New Product/Service
Triggers when a new Product/Service is created.
Trigger
Polling
Try It
- ID Service Item Template
  Required
- id Qbo With GST
- id Qbo Without GST
- name
  Required
- unitPrice
  Required
Action
Write
Ticket Label Added
Triggers when a label is added to a conversation.
Trigger
Instant
Try It
New Outbound Message
Triggers when an outbound message is created.
Trigger
Instant
Try It
Phone Call Missed
Triggers when a phone call is missed.
Trigger
Instant
Try It
- Name
- Email
- Phone
Action
Write
- Channel ID
  Required
- Contact Identifier
  Required
- Contact Name
- Message
  Required
- Email Subject
Action
Write
- Webhook URL
  Required
- Contact type
  Required
- Contact name
Action
Write
- Term
- Name
- Email
- Phone
Action
Search or write

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Simplify and Trengo to integrate crucial parts of your business

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Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

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Learn about AI automation

About Simplify

Simplify is a service management solution, a seamless end-to-end solution with all the capabilities you need to help your customers.

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Related categories

Task Management

About Trengo

Trengo is a team collaboration tool to manage conversations from channels such as web chat, email and WhatsApp via one inbox.