Shopify Help & Support

What Shopify Triggers and Actions are Supported?

Supported Triggers#

  • New Product - Triggers when a new product is added to your Shopify store.
  • New Abandoned Cart - Triggers whenever a cart is "abandoned" (only open carts) (with line item support).
  • New Customer - Triggers when a new customer is added to your Shopify account.
  • New Paid Order - Triggers whenever a new purchase is "paid". You can choose a different order status like pending or refunded (with line item support).
  • Updated Order - Triggers when an order is updated (with line item support).
  • New Cancelled Order - Triggers whenever a order is "cancelled" (with line item support).
  • New Order - Triggers when a new purchase is made (only open orders) (with line item support).
  • New Order (Any Status) - Triggers when a new purchase is made (of any order status).
  • New Blog Entry - Triggers when a new entry is added to a blog in your Shopify store.

Supported Actions#

  • Create Customer - Creates a new customer.
  • Update Customer - Updates an existing customer. Replaces only data that is set.
  • Create Product Variant - Creates a new product variant.
  • Update Product Variant - Updates an existing product variant. Replaces only data that is set.
  • Create Product - Creates a new product.
  • Create Blog Entry - Creates a new blog post.
  • Create Order - Creates a new order (with line item support).
  • Update Inventory Quantity - Updates the quantity of an existing product variant.
  • Update Product - Updates an existing product. Replaces only data that is set.

Supported Searches#

  • Find Product by Title - Finds a product by a title search.
  • Find Customer - Finds a customer by name or email.
  • Find Product Variant by Title - Finds a product variant by a title search.
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How to Get Started with Shopify

To get started with Shopify, first click to connect a Shopify account in your zap.

Click to add an account

Next, you'll name this Shopify account. The name can be anything you want, it is only used to help you identify the account inside of Zapier. You will also provide the subdomain of your Shopify account.

Name the Shopify account inside Zapier

You should then get a pop-up window from Shopify asking you to log-in to authorize the connection between that Shopify account and Zapier.

Log in to authorize your Shopify account

After logging in, you'll get sent back to your zap where you now have your Shopify account connected!

Your Shopify account is authorized

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Common Problems with Shopify

How do I use line items with Shopify?#

To use line items in Zapier, you'll usually want to ensure that both the trigger and the action you're using have line item support on Zapier:

In Zapier's Shopify integration, the “New Order,” “New Paid Order,” “New Cancelled Order,” “New Abandoned Cart,” and “New Updated Order” triggers offer line item support, as does the "Create Order" action.

If you want to learn more about how line items work, read our Guide to Line Items here.

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Shopify is a simple way to create an online store to list products, collect credit card payments, and ship your goods.

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