SendGrid Help & Support

What SendGrid Triggers and Actions are Supported?

Supported Triggers#

  • Recipient Newsletter List - Triggers when a new list is added.

Supported Actions#

  • Send Email - Send an email to one recipient.

How to Get Started with Sendgrid

To get started with Sendgrid on Zapier, first you will need to click to connect your Sendgrid account to use with your Zap. You must be on the Pro Plan or higher to use Send Grid.

Connect Sendgrid to Zapier

Next you should then enter your Sendgrid account password in the field labeled "User Password/API Key", and your username in the field labeled "User Name".

How to Get a Sendgrid API Key#

You can also create new credentials with an API key to connect to Zapier instead of your password, which is best for security with team accounts. Open Sendgrid's teammates page from your paid account and copy the key from there.

Paste your credentials back into your Zapier account and then “Continue”. If your API key was entered correctly your Sendgrid account will now be successfully connected.

Zapier tests your account

Common Problems with SendGrid on Zapier

Can I send HTML Emails with SendGrid?#

Yes! SendGrid's "Send Email" action supports HTML messages.

Can I send attachments using SendGrid through Zapier?#

We currently don't have attachment support for SendGrid at this point in time, but will hopefully be able to add that kind of functionality in the future.

I'm having trouble connecting Zapier to my SendGrid account#

There are a few common reasons for this:

1) The SendGrid account is a trial account- these won't be able to connect to Zapier. Only Pro Plan and higher accounts can connect to Zapier.

2) Make sure you're using the credentials listed at (If none exist, you'll need to create one). This is separate from the API Keys menu within SendGrid.

3) Does your password have any special characters in it (like $ # & etc)? Sometimes these get stripped out. Try a password without these special characters.

4) Are these credentials for a subuser account? If so, you will need to make sure the subuser is enabled. To do this, log in as the main parent account. There, navigate to Settings > Subuser Management, and search for the subuser you'd like to use in Zapier. Once you are in the user profile for that subuser, scroll down to where it says "Enable Account" and make sure that is enabled. Once it is, try connecting SendGrid to Zapier again.

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