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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

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App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Contact" from SALT.

Add your action

An action happens after the trigger—such as "Create or Update a Person" in Customer.io.

You’re connected!

Zapier seamlessly connects SALT and Customer.io, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Contact
Triggers when a contact is created.
Trigger
Instant
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Form Progress
Triggers when a prospect moves forward on a SALT form.
Trigger
Instant
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Submission Assignment Change
Triggers when a submission's employee assignment is set or changed.
Trigger
Instant
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Submission Created
Triggers when a prospect starts a new submission or an agent creates a new submission.
Trigger
Instant
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Submission Sent to Rater
Triggers when a submission is sent to the agency's comparative rater.
Trigger
Instant
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Submission Tag Change
Triggers when a submission's tags are changed.
Trigger
Instant
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- Id
  Required
- Email Address
- Attributes
Action
Write

- Id
  Required
- Event Name
  Required
- Event Data
Action
Write

Contact Updated
Triggers when a contact is updated.
Trigger
Instant
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Rater Confirmation
Triggers when SALT has received a response from the rater
Trigger
Instant
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Submission Complete
Triggers when a prospect completes a form submission.
Trigger
Instant
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Document Upload
Triggers when a document is uploaded to a submission.
Trigger
Instant
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Submission Status Change
Triggers when a submission's status is changed.
Trigger
Instant
Try It
- Submission ID
  Required
Action
Write
- Anonymous Event Name
  Required
- Anonymous ID
  Required
- Anonymous Event Data
Action
Write

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect SALT and Customer.io to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Customer.io on the Zapier blog

Make work flow with AI

Level up your SALT to Customer.io integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About SALT

SALT is a digital insurance application for independent insurance agents.

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Related categories

Forms & Surveys

About Customer.io

With Customer.io you can send email, SMS, and push based on what people do or don't do in your app.

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