OneDesk
When this happens...
OneDeskNew Item
Then do this...
Jira Software ServerCreate Issue

To get different teams working together you need to connect the software they use. Get your team using OneDesk connected to those using JIRA with this integration. Whenever a new task is created in your OneDesk account, automatically create a task in your JIRA account.

How this OneDesk to JIRA integration works:

  1. Someone creates a task in your OneDesk account.
  2. Zapier creates a new Task in JIRA

Apps involved:

  • OneDesk
  • JIRA

*Note: You will need to map the properties from OneDesk to JIRA. For example: map the name of the OneDesk items to the summary of the JIRA issue.

Why Zapier?

Free

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Easy

No coding required—automate any of 1,500+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect OneDesk + Jira Software Server and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Item Updated

Triggers when an item is updated.

Create User/Customer

Creates a user or a customer.

New Container

Triggers when a new container is created.

Create Container

Creates a container.

New Item

Triggers when new item is added.

Create Item

Creates an item.

New Issue

Triggers when you add an issue to a project of your selection.

Add Watcher to Issue

Adds a user to the issue's watcher list.

Container Updated

Triggers when a container is updated.

Update Issue

Updates an existing issue.

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Become a Zapier Integration Partner

OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.

Jira is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to self-hosted instances of Jira.

See Jira Software Server Integrations