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Freshdesk + OneDesk

Create new Freshdesk ticket for new OneDesk tickets

Keeping your different teams on the same page across different systems can be challenging. Let this Zapier integration help you achieve that by automatically creating tickets in your Freshdesk account whenever new tickets are created in your OneDesk account. It'll keep your data in both apps so you can keep working, wherever you are.

Keeping your different teams on the same page across different systems can be challenging. Let this Zapier integration help you achieve that by automatically creating tickets in your Freshdesk account whenever new tickets are created in your OneDesk account. It'll keep your data in both apps so you can keep working, wherever you are.

  1. When this happens...
    OneDeskOneDesk
    New Item

    Triggers when new item is added.

    TriggerScheduled
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Updates OnRequired

    • Ignore My Own Changes

    Trigger
    Scheduled
    Try It
    • Comment Posted OnRequired

    Trigger
    Scheduled
    Try It
  • OneDesk triggers, actions, and search

    New User/Customer

    Triggers when a new user/customer is added.

    Trigger
    Scheduled
    Try It
    • Ignore My Own Changes

    • Updates OnRequired

    Trigger
    Scheduled
    Try It
    • ItemRequired

    • Post TypeRequired

    • CommentRequired

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

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onedesk logo
onedesk logo

About OneDesk

OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.

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