OneDesk
When this happens...
FreshdeskNew Ticket
Then do this...
OneDeskCreate Item

Want to be able to keep track of your customers' problems from both Freshdesk and OneDesk? Let this Zapier integration help. Set it up, and it will automatically create new tickets in your OneDesk account whenever new ticket are created in your Freshdesk account.

How this Freshdesk to OneDesk integration works:

  1. Someone creates a ticket in your Freshdesk account
  2. Zapier creates a new Ticket in OneDesk

Apps involved:

  • Freshdesk
  • OneDesk

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,500+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect OneDesk + Freshdesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Item Updated

Triggers when an item is updated.

Create User/Customer

Creates a user or a customer.

New Container

Triggers when a new container is created.

Create Container

Creates a container.

New Item

Triggers when new item is added.

Create Item

Creates an item.

New Contact

Triggers when a new customer is created.

Create Company

Allows you to create a Company entry in Freshdesk.

New Ticket Note

Triggers when a Note is added to a Ticket.

Create Ticket

Create a ticket in Freshdesk for your domain.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,500+ others.

Become a Zapier Integration Partner

OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

See Freshdesk Integrations