Freshdesk + OneDesk

Create new Freshdesk ticket for new OneDesk tickets

  1. When this happens

    Step 1: New Item

  2. Then do this

    Step 2: Create Ticket

Keeping your different teams on the same page across different systems can be challenging. Let this Zapier integration help you achieve that by automatically creating tickets in your Freshdesk account whenever new tickets are created in your OneDesk account. It'll keep your data in both apps so you can keep working, wherever you are.

How this OneDesk to Freshdesk integration works:

  1. Someone creates a ticket in your OneDesk account
  2. Zapier creates a new ticket in Freshdesk

Apps involved:

  • OneDesk
  • Freshdesk

Supported triggers and actions

What does this mean?
freshdesk logo
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

Customer Support

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onedesk logo
onedesk logo
onedesk logo

About OneDesk

OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.

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