Freshdesk
When this happens...
OneDeskNew Item
Then do this...
FreshdeskCreate Ticket

Keeping your different teams on the same page across different systems can be challenging. Let this Zapier integration help you achieve that by automatically creating tickets in your Freshdesk account whenever new tickets are created in your OneDesk account. It'll keep your data in both apps so you can keep working, wherever you are.

How this OneDesk to Freshdesk integration works:

  1. Someone creates a ticket in your OneDesk account
  2. Zapier creates a new ticket in Freshdesk

Apps involved:

  • OneDesk
  • Freshdesk

Why Zapier?

Free

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Easy

No coding required—automate any of 1,500+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Freshdesk + OneDesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Contact

Triggers when a new customer is created.

Create Company

Allows you to create a Company entry in Freshdesk.

New Ticket Note

Triggers when a Note is added to a Ticket.

Create Ticket

Create a ticket in Freshdesk for your domain.

New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

Item Updated

Triggers when an item is updated.

Create User/Customer

Creates a user or a customer.

New Project

Triggers when a new project is created.

Create Project

Creates a project.

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Become a Zapier Integration Partner

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.

See OneDesk Integrations