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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Active Agents" from Nova CRM.

Add your action

An action happens after the trigger—such as "Close Chat" in TimelinesAI.

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Zapier seamlessly connects Nova CRM and TimelinesAI, automating your workflow.

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Nova CRM to TimelinesAI integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Connect Nova CRM and TimelinesAI to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Integration categories

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions

Active Agents
Returns all the agents in your NOVA workspace
Trigger
Polling
Try It
Stages
Get Stages from Nova CRM and bind when creating Objects
Trigger
Polling
Try It
- Identifier such as Phone, Email or NovaCRM ID.
  Required
- Tags
  Required
Action
Write
- First Name
  Required
- Last Name
  Required
- Email
  Required
- Country Code
  Required
- Contact Number
  Required
- Tags
  Required
- Stage for this Contact
- Source
- Assign to a Team Member
- Address for the Contact
- City
- Custom Question 1
- Custom Answer 1
- Custom Question 2
- Custom Answer 2
- Custom Question 3
- Custom Answer 3
- Custom Question 4
- Custom Answer 4
- Custom Question 5
- Custom Answer 5
Action
Write
- First Name
  Required
- Last Name
  Required
- Email
  Required
- Country Code
  Required
- Contact Number
  Required
- Tags
  Required
- Stage for this Contact
- Source
Action
Write
- Identifier such as Phone, Email or NovaCRM ID.
  Required
- Title of the Appointment Event
  Required
- Type of Task
  Required
- Meeting Start Date
  Required
- Meeting Start Time
  Required
Action
Write
- Identifier such as Phone, Email or NovaCRM ID.
  Required
- Stage for this Contact
Action
Write
New Incoming Chat
Triggers when a new incoming chat is created.
Trigger
Instant
Try It
New Received Message
Triggers when a new incoming message is received.
Trigger
Instant
Try It
Chat Renamed
Triggers when a chat is renamed.
Trigger
Instant
Try It
New Whatsapp Account
Triggers when new whatsapp_accounts is created.
Trigger
Polling
Try It
- Chat Id
- Whatsapp Account Phone
- Whatsapp chat jid
- Attachment URL
  Required
- Name of attached file
Action
Write
- Whatsapp Account Phone
- Phone number
  Required
- Message text
  Required
Action
Write
- Title of the Appointment Event
  Required
- Phone
- Chat Id
Action
Search
- Whatsapp_message_id
  Required
Action
Search
- Phone
- Email
Action
Search

Sources
Get Sources from Nova CRM and bind when creating Objects
Trigger
Polling
Try It
Tags
Tags from Nova CRM are fetched from here.
Trigger
Polling
Try It
- Identifier such as Phone, Email or NovaCRM ID.
  Required
- Agent
  Required
- Assign to Self
  Required
Action
Write
- Identifier such as Phone, Email or NovaCRM ID.
  Required
- Title of the Appointment Event
  Required
- Location for Meeting, Place or Zoom
  Required
- Description
  Required
- Type of Appointment
  Required
- Meeting Start Date
  Required
- Meeting Start Time
  Required
- Meeting End Date
  Required
- Meeting End Time
  Required
Action
Write
- Identifier such as Phone, Email or NovaCRM ID.
  Required
- Title
  Required
- Content
  Required
Action
Write
- Email, Phone number or Nova CRM ID
  Required
Action
Write
Chat Closed
Triggers when a chat is closed.
Trigger
Instant
Try It
New Outgoing Chat
Triggers when a new outgoing chat is created.
Trigger
Instant
Try It
New Sent Message
Triggers when a new message is sent.
Trigger
Instant
Try It
New Uploaded File
Triggers when new uploaded_file is created.
Trigger
Polling
Try It
- Chat Id
Action
Write
- Chat Id
- Whatsapp Account Phone
- Whatsapp chat jid
- Message text
  Required
Action
Write
- Chat Id
- Whatsapp Account Phone
- Whatsapp chat jid
- Uploaded file
  Required
- Name of attached file
Action
Write
- Whatsapp_message_id
  Required
Action
Search
- Title of the Appointment Event
  Required
Action
Search

About Nova CRM

Nova CRM is a real state lead management CRM

Related categories

CRM (Customer Relationship Management)

About TimelinesAI

TimelinesAI allows you to share access to your personal or business Whatsapp account, integrate it with other applications and build automations for your business and marketing flows.

Learn moreLearn moreHelpHelp

Related categories

Marketing Automation

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

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