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  • Wootric by InMoment logoWootric by InMoment logo

Mixpanel + Wootric by InMoment

Create or update Mixpanel profile with Wootric NPS survey responses

Finding out that you have a new promoter from a Net Promoter Score survey is great but becomes even more valuable when you are able to connect it with your user behavior data in Mixpanel. When a person responds to an NPS survey with a high score (9-10), update the person’s profile in Mixpanel (or create a new one if it doesn’t exist) with a people property that indicates they are a promoter. Now you can segment any report to compare promoters vs. non-promoters, or send targeted notifications to your them to make sure they remain promoters.

Finding out that you have a new promoter from a Net Promoter Score survey is great but becomes even more valuable when you are able to connect it with your user behavior data in Mixpanel. When a person responds to an NPS survey with a high score (9-10), update the person’s profile in Mixpanel (or create a new one if it doesn’t exist) with a people property that indicates they are a promoter. Now you can segment any report to compare promoters vs. non-promoters, or send targeted notifications to your them to make sure they remain promoters.

  1. When this happens...
    Wootric by InMomentWootric by InMoment
    Promoter Response

    Triggers when a new response is created with an NPS high score (9-10), CSAT high score (4-5) or CES high score (6-7).

    TriggerInstant
  2. automatically do this!
    MixpanelMixpanel
    Create or Update Profile

    Create a new profile or update properties of an existing profile.

    ActionWrite
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About Mixpanel

Mixpanel provides product analytics for understanding user behavior in apps & websites. Build better products faster with instant insights.
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About Wootric by InMoment

Wootric by InMoment collects and manages customer feedback using proven CX metrics (Net Promoter Score® (NPS), CSAT, and Customer Effort Score (CES). Survey in-app, via mobile, email & SMS, track ongoing results, follow up with customers, and quickly surface insights in an easy-to-use dashboard.
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