Microsoft Teams + Teamwork Desk
Send chat messages in Microsoft Teams for new agent replies in Teamwork Desk
Keep your team in the loop instantly. With this workflow, when there's a new agent reply in your Teamwork Desk, a chat message is immediately sent in your Microsoft Teams. This lets your team quickly respond and collaborate to provide the best possible customer service. Streamline your communication and make sure everyone's on the same page with this integration.
Keep your team in the loop instantly. With this workflow, when there's a new agent reply in your Teamwork Desk, a chat message is immediately sent in your Microsoft Teams. This lets your team quickly respond and collaborate to provide the best possible customer service. Streamline your communication and make sure everyone's on the same page with this integration.
- When this happens...New Agent Reply
Triggers when an agent sends a new reply.
- automatically do this!Send Chat Message
Sends a message in an existing chat.
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