Send a Microsoft Teams chat message for every new customer reply in Teamwork Desk
Automate your communication flow by linking Teamwork Desk with Microsoft Teams. When a new reply is received from a customer in Teamwork Desk, this workflow instantly shares it as a chat message in your chosen Microsoft Teams channel. Streamline your customer service and ensure prompt responses by having team-wide visibility on incoming customer communication.
Automate your communication flow by linking Teamwork Desk with Microsoft Teams. When a new reply is received from a customer in Teamwork Desk, this workflow instantly shares it as a chat message in your chosen Microsoft Teams channel. Streamline your customer service and ensure prompt responses by having team-wide visibility on incoming customer communication.
- When this happens...New Customer Reply
Triggers when a customer sends a new reply.
- automatically do this!Send Chat Message
Sends a message in an existing chat.
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