Have a Jotform on your site to gather questions and complaints from your customers? Zapier can make sure you can easily respond to every request with this OneDesk integration. Set it up, and whenever someone fills out your form, Zapier will turn it into a OneDesk ticket so you can respond to them along with your other messages.
How this Jotform to OneDesk integration works:
- Someone submits a new form in Jotform
- Zapier creates a new item in your OneDesk account
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Triggers when a new submission has been added to a specific form.
Creates a user or a customer.
Triggers when an item is updated.
Creates a project.
Triggers when a new project is created.
Creates an item.
Triggers when new item is added.
Creates a new message on an existing item or project.
Triggers when a project is updated.
Updates certain properties (title, description, priority, etc.) of an item.