Connect Intercom and Microsoft Dynamics 365 CRM to unlock the power of automation

Add a note to a user.

Creates a new article in your Help Center.

Submit a Data Event to your Intercom account.

Create a Ticket

Adds a reply or note to an existing Conversation.

Sends a message to a contact.

Create or update an Intercom lead. If an ID is provided, the lead will be updated.

Update a user within Intercom given their e-mail address.

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Search for conversations using various criteria.

Search for tickets using various criteria.

Retrieves a specific conversation by ID, including conversation parts.

Find or Create Lead

Triggers when an account is updated.

Triggers when a contact is updated.

Triggers when a quote is updated.

Creates a new campaign.

Creates a new campaign response.

Creates a new custom entity.

Creates a new lead.

Creates a new order.

Updates an existing campaign response.

Updates a custom entity.

Updates an invoice.

Updates an opportunity.

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Finds a contact by email address or other searchable field.

Finds a campaign by name.

Finds a invoice by email address or other searchable field.

Finds an opportunity by subject or other searchable field.

Finds an account by name.

Finds a custom entity give.

Finds a lead by email address or other searchable field.

Finds an order by email address or other searchable field.

Triggers when a Tag is added to a Conversation in Intercom.

Triggers when a Ticket is updated in Intercom.

Add a Tag to a specific Intercom Contact.

Creates a new conversation from a contact.

Creates or Updates a Company in Intercom.

Remove a Tag from a specific Intercom Contact.

Send a Message from a Contact into Intercom to create a new Conversation. Note: you must have a valid plan on Intercom to access this action.

Attach or remove a tag from a specific company.

Updates an existing ticket in Intercom.

Creates a new user in your Intercom app.

Finds an existing company in your Intercom account.

Finds an existing Lead.

Finds an existing user.

Looks up an existing company in your Intercom account.

Triggers when a new custom entity is created.

Triggers when a case/incident has been updated.

Triggers when an invoice is updated.

Triggers when a lead has been updated.

Triggers when an opportunity has been updated.

Triggers when an order is updated.

Creates a new account.

Creates a new contact.

Creates a new case/incident.

Creates a new invoice.

Creates a new opportunity.

Updates an account.

Updates a contact.

Updates a Case/Incident.

Updates a lead.

Updates a order.

Finds an account by name.

Finds a custom entity give.

Finds a campaign response.

Finds a lead by email address or other searchable field.

Finds an order by email address or other searchable field.

Finds a contact by email address or other searchable field.

Finds a invoice by email address or other searchable field.

Finds an opportunity by subject or other searchable field.