When this happens...
Gravity FormsNew Form Submission
Then do this...
IntercomCreate/Update User

Ready to keep your user base effortlessly up to date without spending all that time copying information from your forms? Then set up this Gravity Forms Intercom integration. After that, every time a new submission is received on Gravity Forms, a new user will be created on Intercom, letting you focus on the relationship and not data management.

How It Works

  1. A new submission is received via Gravity Forms
  2. Zapier automatically creates or updates a user on Intercom

What You Need

  • Gravity Forms account
  • Intercom account

Why Zapier?


Get started for free—14 day trial of premium features and apps.


No coding required—automate any of 1,000+ apps in minutes.


Enterprise-level security—connect mission-critical apps.

It's easy to connect Intercom + Gravity Forms and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Lead Converted to User

Triggers when a lead converts to a user.

Add Event

Tags a user with an event that occurred.

New Conversation

Triggers when a new conversation is created by a user in Intercom.

Send Incoming Message

Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

New User

Triggers when a new user is created.

Add/Remove Tag on Lead

Attach or remove a tag on a specific lead.

New Unsubscription

Triggers when a user unsubscribes from emails.

Add/Remove Tag on User

Attach or remove a tag on a specific user.

New Form Submission

Triggers when a form is submitted.

Update Company

Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

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Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

Gravity Forms is a premier WordPress plugin that makes it easy to create powerful forms on the fly.

See Gravity Forms Integrations