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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Approved Leave Requests" from Humanity.

Add your action

An action happens after the trigger—such as "Attach a File to a Record" in ServiceNow.

You’re connected!

Zapier seamlessly connects Humanity and ServiceNow, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- My Leave Requests Only
Trigger
Polling
Try It
- My Time Entries Only
- Employee ID
- Position ID
- Time Entry Status
- Time Entry Start Date
- Time Entry End Date
Trigger
Polling
Try It
- My Shifts Only
Trigger
Polling
Try It
- Employee ID
  Required
- Position IDs
  Required
- Pay Rate
Action
Write
- Demand Driver ID
  Required
- Data Point Date/Time
  Required
- Data Point Value
  Required
Action
Write

- Leave Request ID
  Required
- Leave Type ID
- Employee ID
- Leave Request Start
- Leave Request End
- Employee Comments
- Request Status
- Manager Reason
Action
Write
- Location ID
  Required
- Location Name
  Required
Action
Write

- Position ID
  Required
- Shift Start
  Required
- Shift End
  Required
- Employee IDs
- Shift Title
- Shift Notes
- Open Shift
- Open Slots Needed
Action
Write
- Time Entry ID
  Required
- Employee ID
- Position ID
- Time Entry Start
- Time Entry End
- Notes
- Tips
- Clock-In Location
- Clock-Out Location
Action
Write
- Employee ID
  Required
- Minimum Time Between Shifts
- Minimum Weekly Hours
- Maximum Weekly Hours (Overtime)
- Minimum Monthly Hours
- Maximum Monthly Hours (Overtime)
- Maximum Daily Working Hours (Overtime)
- Maximum Working Days In A Row
- Auto Approve Shift Requests
Action
Write
- Employee ID
  Required
Action
Search
- Table
  Required
Trigger
Polling
Try It
- File
  Required
- Table
  Required
Action
Write
- Table
  Required
Action
Write
- Filename
  Required
Action
Search
- Table
  Required
Action
Search or write

New/Updated Employees
Triggers when a new Employee is added or an existing Employee is updated.
Trigger
Polling
Try It
Published Shifts
Triggers when a new Shift is published or an existing published Shift is modified. This applies to Shifts with or without employees and returns results grouped by Shift.
Trigger
Polling
Try It
- Employee ID
  Required
- Leave Type ID
  Required
- Number of Days Awarded
  Required
Action
Write
- Employee ID
  Required
- Existing Skill IDs
- New Skills
Action
Write
- Employee ID
  Required
- First Name
- Last Name
- Middle Name
- Nickname
- Email
- Account Status
- Hourly Rate
- Job Title
- Birthdate
- Home Phone
- Cell Phone
- Street Address
- City
- State/Province
- Zip/Postal Code
- Gender
- Employee Type
- Pay Type
- Account Type
- Username
- Password
- Send Activation Email
- Start Date
- Timezone
- Language
Action
Write
- Leave Type ID
- Leave Type Name
  Required
- Number of Days Awarded
  Required
Action
Write
- Position ID
  Required
- Position Name
- Location ID
Action
Write
- Skill ID
- Skill Name
  Required
Action
Write
- Employee ID
  Required
- Start Date/Time
  Required
- End Date/Time
  Required
- Unavailability Title
- Unavailability Note
Action
Write
- Employee ID
  Required
- Position IDs
  Required
- Account Type
- All Positions at Location
Action
Write
- Position ID
  Required
Action
Search
- Table
  Required
Trigger
Polling
Try It
- Table
  Required
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Table
  Required
Action
Search

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Humanity and ServiceNow to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Humanity to ServiceNow integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Humanity

TCP Software's dynamic scheduling tool, Humanity, simplifies day-to-day employee management processes. With Humanity Scheduling, your organization can easily and accurately create error-free, dynamic schedules for your staff by location, department, position, and/or skills—with real-time availability conflict checking.

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Related categories

Scheduling & Booking

About ServiceNow

ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).