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Connect REVE Chat and HelpdeskAdvanced to unlock the power of automation

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Zapier makes it easy to integrate REVE Chat with HelpdeskAdvanced - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "End Chat" from REVE Chat.

Add your action

An action happens after the trigger—such as "Create Asset" in HelpdeskAdvanced.

You’re connected!

Zapier seamlessly connects REVE Chat and HelpdeskAdvanced, automating your workflow.

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your REVE Chat to HelpdeskAdvanced integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Connect REVE Chat and HelpdeskAdvanced to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Integration categories

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions

End Chat
Triggers when a chat is ended.
Trigger
Polling
Try It
- Asset Category
- Asset Status
Trigger
Instant
Try It
- Asset Category
- Account Status
Trigger
Instant
Try It
- Classification
- Asset Category
- Ticket Status
Trigger
Instant
Try It
Update Contact
Triggers when a contact is updated.
Trigger
Instant
Try It
- Task Type
- Task Status
Trigger
Instant
Try It
- Asset Category
Action
Write
- Asset Category
Action
Write
- Entity ID
- Asset Category
Action
Write
- Contact ID
  Required
- Asset Category
Action
Write
- Task ID
  Required
- Task Type
Action
Write

New Chat
Triggers when a new chat is created.
Trigger
Polling
Try It
New Contact
Triggers when a new contact is created.
Trigger
Instant
Try It
- Task Type
- Task Status
Trigger
Instant
Try It
- Asset Category
- Asset Status
Trigger
Instant
Try It
- Asset Category
- Account Status
Trigger
Instant
Try It
- Classification
- Asset Category
- Ticket Status
Trigger
Instant
Try It
- Asset Category
Action
Write
- Task Type
Action
Write
- Asset ID
  Required
- Asset Category
Action
Write
- ID Account
  Required
- Asset Category
Action
Write
- ID Ticket
  Required
- Entity ID
- Asset Category
Action
Write

About REVE Chat

REVE Chat is an AI enabled omnichannel customer engagement platform that provides real time sales and support assistance.

Related categories

Customer Support

About HelpdeskAdvanced

HelpdeskAdvanced is an ITIL v3 compliant web- and mobile-based solution governing services across all organisational areas where Service Management is a key factor in the successful achievement of your company’s objectives.

Related categories

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