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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Asset" from HelpdeskAdvanced.

Add your action

An action happens after the trigger—such as "Create Group Post" in Humand.

You’re connected!

Zapier seamlessly connects HelpdeskAdvanced and Humand, automating your workflow.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your HelpdeskAdvanced to Humand integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Connect HelpdeskAdvanced and Humand to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Integration categories

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions

- Asset Category
- Asset Status
Trigger
Instant
Try It
- Asset Category
- Account Status
Trigger
Instant
Try It
- Classification
- Asset Category
- Ticket Status
Trigger
Instant
Try It
Update Contact
Triggers when a contact is updated.
Trigger
Instant
Try It
- Task Type
- Task Status
Trigger
Instant
Try It
- Asset Category
Action
Write
- Asset Category
Action
Write
- Entity ID
- Asset Category
Action
Write
- Contact ID
  Required
- Asset Category
Action
Write
- Task ID
  Required
- Task Type
Action
Write
- Title
  Required
- Link
- Post Image Link
- Notify Users
  Required
- Group ID
  Required
Action
Write
- Username
  Required
- Password
  Required
- Email
  Required
- First Name
  Required
- Last Name
  Required
- Nickname
- Hiring date (YYYY-MM-DD)
- Phone number
- Boss username
Action
Write

New Contact
Triggers when a new contact is created.
Trigger
Instant
Try It
- Task Type
- Task Status
Trigger
Instant
Try It
- Asset Category
- Asset Status
Trigger
Instant
Try It
- Asset Category
- Account Status
Trigger
Instant
Try It
- Classification
- Asset Category
- Ticket Status
Trigger
Instant
Try It
- Asset Category
Action
Write
- Task Type
Action
Write
- Asset ID
  Required
- Asset Category
Action
Write
- ID Account
  Required
- Asset Category
Action
Write
- ID Ticket
  Required
- Entity ID
- Asset Category
Action
Write
- Title
  Required
- Link
- Post Image Link
- Notify Users
  Required
Action
Write

About HelpdeskAdvanced

HelpdeskAdvanced is an ITIL v3 compliant web- and mobile-based solution governing services across all organisational areas where Service Management is a key factor in the successful achievement of your company’s objectives.

Related categories

About Humand

Humand is a digital community for your organization to enhance relationships, engagement, collaboration and productivity.

Related categories

Human Resources

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