When this happens...
Help ScoutNew Conversation
Then do this...
MySQLNew Row

Automatically record new conversations in your database with this Help Scout to MySQL automation. Set it up, and each time a new conversation is created in Help Scout, Zapier will add a new row in MySQL. Keep detailed records you can reference anytime without having to copy anything manually.

How It Works

  1. A new conversation is created in Help Scout
  2. Zapier adds a new row into MySQL

What You Need

  • Help Scout account
  • MySQL account
Premium
MySQL is a Premium integration on Zapier.

Why Zapier?

Free

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Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Help Scout + MySQL and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Customer

Triggers when a new customer is added.

Create Conversation From Customer

Create a new conversation from a customer.

New Assigned Conversation

Triggers when a conversation is assigned to a specified user.

Create Customer

Creates a customer if it does not already exist.

New Conversation

Triggers when a new conversation is created.

Create Conversation to Customer

Creates a new conversation to a customer from a Help Scout user.

New or Updated Row

Triggered when a new row is added or modified.

Update Row

Updates an existing row.

New Row (Custom Query)

Triggered when new rows are returned from a custom query that you provide. Advanced Users Only

New Row

Adds a new row.

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Become a Zapier Integration Partner

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

MySQL is a premier database used in millions of production environments around the world. Easily plug your MySQL database into any web service.