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Help Scout + Maximizer CRM

Create Help Scout customers from new or updated Address Book entries in Maximizer

Whenever a new or updated entry is created in your Maximizer Address Book, this workflow will automatically verify its existence in your Help Scout contacts list. If not found, it will create a customer in Help Scout. This streamlined process ensures your contact management is efficient and maintains up-to-date records across both platforms, keeping your teams up-to-date and ensuring your customers receive the support they need.

Whenever a new or updated entry is created in your Maximizer Address Book, this workflow will automatically verify its existence in your Help Scout contacts list. If not found, it will create a customer in Help Scout. This streamlined process ensures your contact management is efficient and maintains up-to-date records across both platforms, keeping your teams up-to-date and ensuring your customers receive the support they need.

  1. When this happens!
    Maximizer CRMMaximizer CRM
    New or Updated Address Book Entry

    Triggers when there is a new or updated Address Book entry

    TriggerScheduled
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Supported triggers and actions

What does this mean?
  • Maximizer CRM triggers, actions, and search

    Opportunity Stage Changed

    Triggers when an opportunity stage is changed. Supported only for Maximizer Cloud.

    Trigger
    Instant
    Try It
  • Maximizer CRM triggers, actions, and search

    Date Notification for Address Book Entry

    Triggers when Address Book entry reaches notification date

    Trigger
    Scheduled
    Try It
  • Maximizer CRM triggers, actions, and search

    Date Notification for Appointment Entry

    Triggers when Appointment entry reaches notification date

    Trigger
    Scheduled
    Try It
  • Maximizer CRM triggers, actions, and search

    Date Notification for Case

    Triggers when Case entry reaches notification date

    Trigger
    Scheduled
    Try It
    • Entry typeRequired

    • CriteriaRequired

    • Select User Defined Fields (UDFs) to include

    Trigger
    Scheduled
    Try It
  • Maximizer CRM triggers, actions, and search

    New or Updated Appointment Entry

    Triggers when there is a new or updated Appointment entry

    Trigger
    Scheduled
    Try It
    • CriteriaRequired

    • Select User Defined Fields (UDFs) to include

    Trigger
    Scheduled
    Try It
  • Maximizer CRM triggers, actions, and search

    New or Updated Interaction Entry

    Triggers when there is a new or updated Interaction entry

    Trigger
    Scheduled
    Try It
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About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn moreHelp

Related categories

  • Customer Support

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About Maximizer CRM

Maximizer has fully integrated sales, marketing and customer service modules making it easy to gain deep customer insight and drive retention and loyalty within a single, affordable CRM solution.

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