Add Zendesk ticket comments about new polling case entries in Maximizer CRM
This Zap ensures that you stay informed about any changes made to a support case in Maximizer CRM automatically. When updates are made to a case in Maximizer, those changes are automatically reflected in the comment under the corresponding support ticket in Zendesk. This helps ensure that your team is always up-to-date on the latest case developments, allowing for faster, more effective communication and support.
This Zap ensures that you stay informed about any changes made to a support case in Maximizer CRM automatically. When updates are made to a case in Maximizer, those changes are automatically reflected in the comment under the corresponding support ticket in Zendesk. This helps ensure that your team is always up-to-date on the latest case developments, allowing for faster, more effective communication and support.
- When this happens...New or Updated Case Entry
Triggers when there is a new or updated Case entry
- automatically do this...Find a Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
- then do this!Add Comment to Ticket
Add a Comment to an existing Ticket.
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Opportunity Stage Changed
Triggers when an opportunity stage is changed. Supported only for Maximizer Cloud.
Try ItDate Notification for Address Book Entry
Triggers when Address Book entry reaches notification date
Try ItDate Notification for Appointment Entry
Triggers when Appointment entry reaches notification date
Try ItDate Notification for Case
Triggers when Case entry reaches notification date
Try It
Entry typeRequired
CriteriaRequired
Select User Defined Fields (UDFs) to include
Try ItNew or Updated Appointment Entry
Triggers when there is a new or updated Appointment entry
Try ItCriteriaRequired
Select User Defined Fields (UDFs) to include
Try ItNew or Updated Interaction Entry
Triggers when there is a new or updated Interaction entry
Try It