Help Scout

Help Scout + Front Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Help Scout and Front, with as many as 38 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect Help Scout + Front and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
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New Customer

Triggers when a new customer is added.

Create Conversation

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

Conversation Created

Triggers when a new conversation is created.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

Tags Updated

Triggers when conversation tags are updated.

Add Note

Adds a note to existing conversation.

Rule Triggered

Triggers when criteria for a team rule is met.

Send Reply

Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.

New Tag Added to Message

Triggers when a tag is added to a conversation.

Send Message

Sends a message creating a new conversation.

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Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Learn More

Front is the shared inbox for teams that brings your email, communication channels, and apps into one platform for collaboration.

See Front Integrations