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Help Scout + Drift Integrations

How to connect Help Scout + Drift

Zapier lets you send info between Help Scout and Drift automatically—no code required.

When this happens...
Help ScoutHelp Scout
Conversation Assigned

Triggers when a conversation is assigned to agent.

automatically do this!
DriftDrift
Create or Update Contact From External

Creates or updates a contact.

Supported triggers and actions

What does this mean?

How Help Scout + Drift Integrations Work

  1. Step 1: Authenticate Help Scout + Drift.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
Connect apps

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn More

Related categories

  • Customer Support

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drift logo
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About Drift

Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.

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