When this happens...
ReamazeNew Conversation
Then do this...
HatchbuckAdd Tag

If your support team is using Reamaze to have conversations with your customers, make sure everyone is kept in the loop by tagging those customers in Hatchbuck. You can automatically tag contacts who have started a new conversation in Reamaze so that you can easily track which of your customers are in communication with your support staff!

Note: This will not pull in contacts from past conversations - only those after the Zap is set up.

How It Works

  1. A customer starts a new conversation in Reamaze
  2. Zapier tags that contact in Hatchbuck

What You Need

  • Reamaze account
  • Hatchbuck account

Why Zapier?


Get started for free—14 day trial of premium features and apps.


No coding required—automate any of 1,500+ apps in minutes.


Enterprise-level security—connect mission-critical apps.

It's easy to connect Hatchbuck + Reamaze and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Webhook Automation Event

Triggers when a webhook automation step is called.

Add Note

Adds a note to contact. If contact does not exist, this action creates contact and adds the note.

New Conversation

Triggered when a new conversation is created.

Add Tag

Adds tag to contact. If contact does not exist, this action creates contact and adds tags.

New Message

Triggered when a new message is created.

Create/Update Contact

Creates a new contact or updates an existing contact.

New Contact

Triggered when a new contact is created.

Create Conversation

Create a new conversation on behalf of a user.

Add Message to Conversation

Adds a new message to an existing conversation.

You use lots of apps to get stuff done. Zapier creates more time in your day by helping you automate those apps, so they work for you in the background.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,500+ others.

Become a Zapier Integration Partner

Keep tabs on your contacts, automatically follow up on them, and track your marketing with smart insights in Hatchbuck's simple CRM.

Learn More

Reamaze is an all-in-one helpdesk for chat, social media, SMS, and email right from your site or app.

See Reamaze Integrations

Connect Hatchbuck + Reamaze

Connect the apps you use everyday and find your productivity super-powers.

By signing up, you agree to Zapier’s Terms of Service.