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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Automatic Transcription Finished" from Happy Scribe.

Add your action

An action happens after the trigger—such as "[Legacy] Add to Sales Dialer Campaign" in JustCall.

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

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Connect Happy Scribe and JustCall to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Integration categories

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

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Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

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Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

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Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions

- Folder
- Export format
Trigger
Polling
Try It
- Transcription Name
- Media
  Required
- Language
  Required
- Folder
- Service
- Use My Vocabulary
Action
Write
AI Voice Agent Data Generated for Call
Trigger is only applicable for calls picked up by the JustCall AI Voice Agent and provides data associated with and collected by the Voice Agent.
Trigger
Instant
Try It
Call Answered
Triggers when a call answered an queue.
Trigger
Instant
Try It
Call Initiated
Triggers when a call initiated from JustCall.
Trigger
Instant
Try It
[Legacy] Incoming Call
Triggers for a new incoming call
Trigger
Instant
Try It
Incoming Caller Exits Queue
Triggers when an incoming call exits an queue.
Trigger
Instant
Try It
Missed Call
Trigger when an incoming call is missed
Trigger
Instant
Try It
Call Completed
Triggers when a call ends and gets logged in your JustCall call logs. (For voicemails use New Voicemail trigger)
Trigger
Instant
Try It
New Contact
Triggers when a new contact is added to your JustCall address book.
Trigger
Polling
Try It
[Legacy] New Text
Triggers when a new text is sent from (or received on) your JustCall numbers
Trigger
Polling
Try It
Call AI Report Generated (Sales Dialer)
Triggers when the AI-powered insights for a Sales Dialer call are generated
Trigger
Instant
Try It
SMS Received
Triggers when an SMS is received in JustCall (incoming only)
Trigger
Instant
Try It
Call Updated
Triggers when a call is updated(This event will only contain the keys for which the values of a call are actually updated).
Trigger
Instant
Try It
- Campaign
  Required
- Phone
  Required
- First Name
- Last Name
- Email
Action
Write
- Call Id
  Required
Action
Write
- Customer/Client Number
  Required
- JustCall Number
Action
Write
- Campaign
  Required
- Phone
  Required
Action
Write
- To Number
  Required
- From
  Required
- Body
- Date & Time
  Required
- Offset (in minutes)
Action
Write
- To Number
  Required
- From
  Required
- Body
Action
Write
- Contact id
  Required
- firstname
  Required
- lastname
- Phone
  Required
- Email
- company
- notes
- Other Phone Label
- Other Phone Number
Action
Write
- Phone
  Required
Action
Search

- Folder
- Export format
Trigger
Polling
Try It
- Transcription Name
- Media
  Required
- Language
  Required
- Folder
- Service
- Use My Vocabulary
Action
Write
Call AI Report Generated
Triggers when the AI-powered insights for a JustCall call are generated
Trigger
Instant
Try It
Call Completed (Sales Dialer)
Triggers when a call is completed in Sales Dialer.
Trigger
Instant
Try It
Call Updated (Sales Dialer)
Triggers when a call is updated in Sales Dialer(This event will only contain the keys for which the values of a call are actually updated).
Trigger
Instant
Try It
Incoming Caller Enters Queue
Triggers when an incoming call enters an queue.
Trigger
Instant
Try It
New Incoming Call
Triggers for a new incoming call
Trigger
Instant
Try It
New Appointment
Triggers when a new appointment is scheduled via JustCall Appointment Scheduler (Public Calendar)
Trigger
Polling
Try It
[Legacy] Call Ended
Triggers when a call ends and gets logged in your JustCall call logs. (For voicemails use New Voicemail trigger)
Trigger
Polling
Try It
SMS Sent or Received
Triggers when a new text is sent from (or received on) your JustCall numbers
Trigger
Instant
Try It
New Voicemail
Triggers whenever there is a new voicemail
Trigger
Instant
Try It
SMS Delivery Status Updated
Triggers when an outgoing SMS gets delivered
Trigger
Instant
Try It
SMS Sent
Triggers when an SMS is sent via JustCall (outgoing only)
Trigger
Instant
Try It
[Legacy] Call Updated
Triggers when you add/update notes and disposition codes for a particular call
Trigger
Instant
Try It
- Campaign
  Required
- Phone
  Required
- First Name
- Last Name
- Email
Action
Write
- Customer/Client Number
  Required
- JustCall Number
- Country Code
Action
Write
- firstname
  Required
- lastname
- Phone
  Required
- Email
- company
- notes
- Agent ID
Action
Write
- To Number
  Required
- From
  Required
- Body
- Media Links
  Required
Action
Write
- Customer/Client Number
  Required
- JustCall Number
- Body
- Media Links
  Required
Action
Write
- Customer/Client Number
  Required
- JustCall Number
- Body
Action
Write
- Contact id
  Required
- Phone
  Required
- Email
Action
Search

Learn how to automate JustCall on the Zapier blog

About Happy Scribe

Video & Audio to Text in minutes! All Formats of Audio & Video Accepted. Available in +119 languages. Export in Word, PDF, TXT, SRT, VTT, STL, XML, Premiere & AVID.

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About JustCall

JustCall helps sales and support teams to connect easily with their leads & customers. We provide a cloud based service that allows you to make calls and send text messages.

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