When this happens...
GrooveTicket Started
Then do this...
SalesforceCreate Case

Salesforce is often the system of record for anything customer related. This Salesforce Groove integration allows you to send any new tickets from Groove into Salesforce as a new automatically so that you can make sure all your customer info is in Salesforce.

How It Works

  1. A new ticket is created in Groove
  2. Zapier automatically creates a ticket in Salesforce

What You Need

  • A Groove account
  • A Salesforce account
Salesforce is a Premium integration on Zapier.

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It's easy to connect Groove + Salesforce and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Customer Added

Triggers when a customer is created.

Create New Ticket

Starts a new ticket for your customer.

Customer Replied

Triggers when a customer replies to a ticket.

Create Lead

Create a new lead.

Ticket Started

Triggers when a new ticket is created.

Add a Lead to a Campaign

Add a lead to a campaign.

Ticket Tagged

Triggers when a ticket is tagged.

Create Custom Object

Create a new custom object (of the type you choose).

Ticket Assigned

Triggers when a ticket is assigned.

Add a Contact to a Campaign

Add a contact to a campaign.

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Salesforce is a leading enterprise customer relationship manager (CRM) application.

See Salesforce Integrations