Salesforce is often the system of record for anything customer related. This Salesforce Groove integration allows you to send any new tickets from Groove into Salesforce as a new automatically so that you can make sure all your customer info is in Salesforce.
How It Works
- A new ticket is created in Groove
- Zapier automatically creates a ticket in Salesforce
What You Need
- A Groove account
- A Salesforce account
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Triggers when a customer is created.
Starts a new ticket for your customer.
Triggers when a customer replies to a ticket.
Create a new lead.
Triggers when a new ticket is created.
Add a lead to a campaign.
Triggers when a ticket is tagged.
Create a new custom object (of the type you choose).
Triggers when a ticket is assigned.
Add a contact to a campaign.