Groove
When this happens...
GrooveTicket Started
Then do this...
HighriseCreate Note for Contact

It's helpful for sales to have access to your customer conversations that are happening in support. This Grove Highrise integration makes it easy to save new Grove tickets to a customer in Highrise as a note.

How It Works

  1. A customer opens a ticket in Groove
  2. Zapier automatically adds the customer ticket to Highrise as a note under that contact

What You Need

  • Groove account
  • Highrise account

Why Zapier?

Free

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Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Groove + Highrise and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Customer Added

Triggers when a customer is created.

Create New Ticket

Starts a new ticket for your customer.

Customer Replied

Triggers when a customer replies to a ticket.

Create/Update a Contact

Creates a new contact, or, if a contact exists, we will update it.

Ticket Started

Triggers when a new ticket is created.

Create Note for Contact

If a contact exists, we will add a note to it. If no contact exists, we will create one and add a note to it.

Ticket Tagged

Triggers when a ticket is tagged.

Create a Company

Creates a new company if it does not exist yet.

Ticket Assigned

Triggers when a ticket is assigned.

Create Deal for Contact

Creates a new deal associated with a contact or person.

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The simple helpdesk for SaaS and eCommerce businesses.

Highrise CRM helps you manage your contacts, keep track of who said what when, schedule follow-ups, set reminders, and convert leads into done deals.

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