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Google Chat + Freshservice + Gmail Integrations

How to connect Google Chat + Freshservice + Gmail

Zapier lets you send info between Google Chat and Freshservice and Gmail automatically—no code required. With 6,000+ supported apps, the possibilities are endless.

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Choose an Action
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Do even more with Google Chat + Freshservice + Gmail

With Zapier, you can do more than just connect your apps - you can automate entire processes from beginning to end! Check out the following list of triggers and actions you can use with Google Chat, Freshservice, and Gmail. And don’t forget that you can add more apps and actions to create complex workflows.

Supported triggers and actions

What does this mean?
    • Hangouts Chat RoomRequired

    • Message TitleRequired

    • Message Image URL

    • Message Subtitle

    • Message TextRequired

    • Action Button Text

    • Action Button URL

    Action
    Write
  • Freshservice triggers, actions, and search

    New User

    Triggers when a new User is created.

    Trigger
    Instant
    Try It
    • SubjectRequired

    • EmailRequired

    • DescriptionRequired

    • Priority

    • CC Emails

    • Ticket StatusRequired

    Action
    Write
  • Freshservice triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshservice.

    Trigger
    Instant
    Try It
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • First NameRequired

    • Last Name

    • Job Title

    • Primary EmailRequired

    • Mobile Phone Number

    • Work Phone Number

    • Address

    • Background Information

    Action
    Write

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How Google Chat + Freshservice + Gmail Integrations Work

  1. Step 1: Authenticate Google Chat, Freshservice, and Gmail.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
google-chat logo
google-chat logo

About Google Chat

Google Chat is a communication software developed by Google built for teams that provides direct messages and team chat rooms, along with a group messaging function that allows Google Drive content sharing.
Help

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  • Google
  • Team Chat

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About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

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